Brochures & Disclosure Statements

Membership & General Brochures

Financial Services Guide
Privacy Statement
Privacy Policy
Account and Access Facility Conditions of Use
Deposit Rates and Summary of Accounts and Access Facilities
Fees and Charges Schedule
Resolving Problems
Visa Debit Card Conditions of Use
Digital Wallet Terms & Conditions

You should retain the relevant document or documents for future reference, as the information will also apply to new accounts you obtain, or facilities for accessing these accounts. For your easy reference here are the relevant documents.

Lending Brochures

Lending Rates & Fees Schedule
Credit Guide
Financial Hardship
Privacy Statement and Consent - Unsecured Loans
Privacy Statement and Consent for Guarantors

You should retain the relevant document or documents for future reference, as the information will also apply to new accounts you obtain, or facilities for accessing these accounts. For your easy reference here are the relevant documents.

Bank Constitution

Constitution

The constitution of Beyond Bank Australia Ltd is a formal document that outlines the fundamental principles, rules, and regulations governing the operations and management of the bank. It includes a set of bylaws, which describe how the bank is structured, how decisions are made, the rights and responsibilities of members, and the operational framework that the bank adheres to in order to serve its members.

The constitution serves as a legal foundation, helping ensure that the credit union operates fairly, transparently, and in the best interest of its members.

Disclosure Documents

Customer Owned Banking Code of Practice

Our Disclosure Statements contain important information about the terms and conditions, fees and charges, transaction limits etc that apply to accounts or access facilities.

Family First Bank

We make banking easy, with many ways to access your Family First Bank accounts.

About Family First

Family First Bank is different…

Our shareholders are you. We are your local Bank, here to support all of your banking needs. So come and experience local caring banking.

Are you experiencing financial difficulty?

Receive Help