Brochures & Disclosure Statements

Brochures

Brochures
Credit Application Form
What We Require for Home Loan Application’s
What We Require for Personal or Car Loan Application’s
Deposit Rates and Summary of Accounts and Access Facilities
Lending Rates & Fees Schedule
Lending Products
Fees and Charges Schedule
Credit Guide
Financial Hardship
Financial Services Guide
Privacy Notification
Privacy Policy
Resolving Problems
Account and Access Facility Conditions of Use
Visa Debit Card Conditions of Use
Apple Pay Digital Wallet Terms & Conditions

You should retain the relevant document or documents for future reference, as the information will also apply to new accounts you obtain, or facilities for accessing these accounts. For your easy reference here are the relevant documents.

Credit Union Constitution

The constitution of Family First Credit Union is a formal document that outlines the fundamental principles, rules, and regulations governing the operations and management of the credit union. It includes a set of bylaws, which describe how the credit union is structured, how decisions are made, the rights and responsibilities of members, and the operational framework that the credit union adheres to in order to serve its members.

The constitution serves as a legal foundation, helping ensure that the credit union operates fairly, transparently, and in the best interest of its members.

Constitutions
Constitution of Family First Credit Union

Disclosure Documents

Our Disclosure Statements contain important information about the terms and conditions, fees and charges, transaction limits etc that apply to accounts or access facilities.

Disclosure Statements
Customer Owned Banking Code of Practice
APS 330 Public Prudential Disclosure - 31 March 2023
APS 330 Public Prudential Disclosure - 31 December 2022
APS 330 Public Prudential Disclosure - 30 September 2022
APS 330 Public Prudential Disclosure - 30 June 2022
APS 330 Public Remuneration Disclosure - 30 June 2022
APS 330 Public Prudential Disclosure - 31 March 2022

Family First Bank

We make banking easy, with many ways to access your Family First Bank accounts.

About Family First

Family First Bank is different…

Our shareholders are you. We are your local Bank, here to support all of your banking needs. So come and experience local caring banking.

Recent news

Are you experiencing financial difficulty?

Receive Help