Family First App

All your Banking at the touch of a finger. The Family First app is a convenient way to do your banking from your smart phone. Check your balances on the go, transfer money, pay bills and much more, making it easier to be in control of your money.

View your transactions

  • Quickly see your most recent transactions
  • Filter by debits or credits
  • Set up a ‘quick balance’ account on the home screen

Make payments

  • Make payments quickly and securely
  • Pay bills via BPAY or PayID
  • Future date payments


Update your card status

  • Activate a new card
  • Change your PIN
  • Lock or unlock your card in an instant





  • How do I download the app?

    It’s easy! Either search Family First Bank in the Apple App store or Google App store and look for our ribbon logo!

    Or you can click on the links below and it will take you straight there!

    Download from the App Store

    Download from Google Play

  • What can I do with the Family First Bank mobile app?

    The Family First Bank mobile app allows you to easily view all your accounts including your balances and transactions up to 90 days. You can transfer money between your Family First accounts, transfer money to other financial institutions, pay bills via BPAY and PayID and future date payments. You can manage your cards including card activation, temporarily lock or unlock a card, change your PIN or organise a replacement card. The Family First mobile app also allows you to research other Family First products, confirm how much interest you earned on your accounts in the year and much more!

  • Does it matter if I have an Apple or Android phone?

    No. If you have an Apple phone, you can download the Family First mobile app from the Apple App Store. If you have an Android phone, you can access the Family First mobile app from the Play Store. Despite being available for two different phone operating systems the Family First mobile app is almost identical between them.

  • What are my transfer limits?

    The same transfer limits that apply to internet banking are also in place for the Family First Bank mobile app. If you would like to increase your transfer limit, please contact us on 1300 369 900.

  • I’ve forgotten my PIN!

    No problems. On the log in screen, at the bottom you can click on the “forgot your PIN” option, click ‘reset’ and re-register using your member number and password for internet banking. If you need any assistance, please call us on 1300 369 900.

Family First Bank

We make banking easy, with many ways to access your Family First Bank accounts.

About Family First

Family First Bank is different…

Our shareholders are you. We are your local Bank, here to support all of your banking needs. So come and experience local caring banking.

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