International Payment Services

Sending and receiving payments overseas has never been easier

Telegraphic Transfers

Need to send money overseas?

Did you know that you can send money from your bank account to an overseas bank account via our International Payments Service, otherwise known as a “Telegraphic Transfer” or “Wire”.

With our International Payments Service, you can send money to 200 countries and territories in over 130 currencies.

Benefits to you:

  • Funds are normally credited within 2-3 business days1
  • No surprise overseas bank fees**
  • Cost-effective; you can potentially save money by sending in your beneficiary’s local currency**

What you need to send money overseas:

You will need to provide the full name of your beneficiary and full details of the beneficiary’s bank account, including their ^IBAN (International Bank Account Number) if they are in Europe.

To comply with Australian Government regulations, you must provide the beneficiary’s full street address. Include beneficiary bank’s code (sort code, SWIFT address, or routing number) **

Incoming International Payments Service

Receiving payments from overseas?

With our Incoming International Payments Service powered by Convera Australia Pty Ltd, you can receive money directly into your nominated bank account from almost anywhere in the world, in over 35 currencies.

Benefits to you:

  • We do not charge beneficiary deduct fees
  • Timely and reliable – funds are usually received in full in 2- 3 business days
  • Exchange rate guarantee. Lock in a competitive exchange rate for 72hours
  • Your sender can pay you in their local currency, you can still receive in AUD

Why use our Incoming Payments service over SWIFT payments?

  • SWIFT transactions typically incur fees on incoming payments
  • SWIFT payments can take up to 60 days to clear.

To get a quote and set up to claim incoming international payments Family First Credit Bank members can simply visit our Incoming Payments Portal and complete the form and follow the steps

© 2023 Convera Australia Pty Ltd (ACN 150 129 749) (AFSL 404092). All rights reserved.
In Australia, Convera Australia Pty Ltd (ACN 150 129 749) (AFSL 404092) is the issuer of the financial products (if any) referred to in this communication. This communication has been prepared solely for informational purposes and does not in any way create any binding obligations on either party. Relations between you and Convera Australia Pty Ltd shall be governed by the applicable terms and conditions provided to you before you trade. No representations, warranties or conditions of any kind, express or implied, are made in this communication. This communication is not directed to, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contrary to law or regulation or which would subject Convera Australia Pty Ltd and/or its affiliates to any registration or licensing requirement within such jurisdiction.

Telegraphic Transfers: 1. Funds are usually received by the beneficiary’s bank in 2 to 3 business days, however, there may be a delay in the beneficiary bank allocating funds to the beneficiary account. There is no delivery guarantee. Some currencies may take longer than others to process. **Please note that International Payments are sent via a network of correspondent banks, which sometimes levy a small handling charge on your payment. Any such fees, and payment delays, are out of our control. ^ IBAN is used in some countries to uniquely identify a customer’s bank account. An IBAN is necessary for payments being sent from Australia to an IBAN mandatory country.

Incoming International Payments Service: 1. Payments may be sent via a network of correspondent and/or intermediary banks. In some instances, such banks may charge a small handling fee, which is out of the control of Convera Australia Pty Ltd or Family First Credit Bank. 2. Funds are usually received by Family First Credit Bank within 2-3 business days, funds will then be allocated to your nominated account. There is no delivery period guarantee. Some currencies may take longer than others to process. 3. Periodic comparisons are made against publicly available rates for comparable services from 4 Australian Banks. Funds must be received by Convera Australia Pty Ltd within 72 hours of the rate quote in accordance with payment instructions for the rate guarantee to be honoured.

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