Car Loan FAQs

Car Loan FAQs

  • Do I have to be a credit union member to take out a loan?

    Family First is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. If your car loan application is approved we will be delighted to help you become a member as part of the loan process.
    Become a Member

  • How much can I borrow?

    The minimum loan amount for a secured car loan is $5000. Would you like to calculate how much you may be able to afford to borrow?
    Use Our Loan Calculator

  • How do I make repayments on the loan?

    We have a wide range of options for you! You can arrange to make your loan repayments either by payroll deduction, direct debit from your savings or transaction account, internet or Phone Access transfer, at any of our branches or using Bank@Post.
    Learn More

  • How often will I receive information on my account?

    Statements are produced six monthly or more frequently on request. Duplicate statements can be requested at any time from our office.
    Account information is also available through our Internet and Phone banking services.

  • What security is required to take out a Car Loan?

    Must be secured by a road registered vehicle, this includes motorbikes, trailers, caravans and boats.

  • Do I need to take out insurance on my vehicle?

    If Family First has taken security over your vehicle, you will be required to have the vehicle comprehensively insured. You will also need to provide a copy of this insurance. We can offer a quote on your vehicle before purchase to make the loan process more efficient.

  • Is a redraw facility available?

    Family First gives you the option of making extra repayments on your loan and then having the flexibility of being able to redraw on these extra repayments. You need to have your loan in advance by at least $1000 and the minimum redraw is $1000. Fees may apply.

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Recent news

  • All the details you need to know to take part in this years Annual General Meeting! Read more
  • IMPORTANT INFORMATION - Effective from Monday 11 October 2021, reduced operating hours will continue for all branches and offices of Family First. Read more
  • What did the Reserve Bank discuss at their October 2021 Monetary Policy meeting? Read more

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