Personal Loans FAQs

Personal Loans FAQs

• Do I have to be a credit union member to take out a loan?

  Family First is a mutual financial services organisation and as such is owned by its members, each one of whom is a shareholder. If your car loan application is approved we will be delighted to help you become a member as part of the loan process.
  Become a Member

• How much can I borrow?

  The minimum amount you can borrow is $2,000 with an unsecured loan or a secured loan. You may wish to consider an overdraft for smaller amounts. The maximum amount you can borrow is $30,000 with an unsecured loan. In all circumstances our personal loans are limited by your ability to meet your repayments. Wish to calculate how much you could borrow?

  Use Our Loan Calculator

• How do I make repayments on the loan?

  You can arrange to make your loan repayments either by payroll deduction, direct debit from your savings or transaction account, Internet or Phone Access transfer, at any of our branches or by a direct debit from another financial institution.

• How often will I receive information on my account?

  Statements are produced six monthly or more frequently on request. Duplicate statements can be requested at any time from our office.
  Account information is also available through our Internet and Phone banking services.

• Is a redraw facility available?

  Family First gives you the option of making extra repayments on your loan and then having the flexibility of being able to redraw on these extra repayments. You need to have your loan in advance by at least $1000 and the minimum redraw is $1000. Fees may apply.