A new chapter for Family First: joining forces with Beyond Bank

At Family First Bank, our commitment to community has guided us for over five decades. From our beginnings in Lithgow to our presence in Bathurst and across the Central West, we’ve built more than just financial services – we’ve built relationships rooted in trust, connection, and mutual care.

That’s why we’re proud to announce that we’ve signed a Memorandum of Understanding with Beyond Bank Australia, a fellow customer-owned institution that shares our values and vision for a purpose-led future.

By joining forces with Beyond Bank, we significantly expand our ability to reinvest profits into local programs, support grassroots organisations, and enhance financial wellbeing across regional NSW. Beyond Bank’s philosophy of ‘Powering Communities’ reflects our shared values and deep respect for the vital role community organisations play in creating positive change. Importantly, it enables us to deliver a Community Rewards Program, offer tailored financial wellbeing sessions, and establish a dedicated Foundation to support the local Central Tablelands region.

This proposed merger represents the next chapter in our journey. By partnering with Beyond Bank, we’ll strengthen our ability to serve our members while maintaining the personal approach and community ties that define us. Together, we’ll create a larger, more resilient organisation that:

• Supports over 325,000 members and more than 6000 community organisations
• Manages an excess of $11.1billion in assets
• Over 50 branches across NSW, ACT, Vic, SA and WA
• Deepens our impact in Lithgow, Bathurst, Blackheath, and Mudgee

Why Beyond Bank?

We chose to join forces with Beyond Bank because they believe—like we do—that banking should be about transformation, not just transactions. Their dedication to people, communities, and sustainable growth complements our own. As Adam Marshall, CEO of Family First, shares:

“This partnership reflects who we’ve always been—a member-first organisation driven by purpose. As we grow together, we remain grounded in the relationships that matter most.”

Pending regulatory approvals from ASIC, APRA, ACCC and our valued members, we look forward to the possibilities ahead. What won’t change? Our unwavering commitment to every Family First member—to know you, to support you, and to grow alongside you.