Phone Banking Guide and FAQ
If not all your questions are answered below you can contact our friendly member service officers on 1300 369 900
If not all your questions are answered below you can contact our friendly member service officers on 1300 369 900
The number for Phone Access is 1300 369 900. You will be taken step by step through each action.
Registering for Phone Access is easy! Either contact us or register online.
Just pick up the phone and dial 1300 369 900. Then select your options and follow the instructions.
Further options:
You must notify Family First that your access code is not working or you have forgotten your access code. We will issue you a new access code after we have performed the appropriate identity checks. You will be required to change this code the next time you use Phone Access. We’ll get back to you once we have your request – it’s that easy!
We make banking easy, with many ways to access your Family First Bank accounts.
Our shareholders are you. We are your local Bank, here to support all of your banking needs. So come and experience local caring banking.
Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review our Account & Access Facility Conditions of Use and Financial Services Guide before acquiring the product.