Access

Our internet banking option allows you to control your accounts from the comfort of your own home or workplace, with access 24 hours a day, every day through our website.

• Transfer money between your accounts
• BPAY your bills and make transactions
• Interest earned and charged
• View account statements

Phone banking is a convenient way to directly access your account 24 hours a day, everyday, using any touchtone your telephone.

• Check your account balances, recent transactions and other information
• Pay bills using BPAY
• Transfer funds between accounts

Family First Credit Union have a range of cards to suit your needs. Use a Visa Debit Card to access your own funds.

• Access most ATM networks (over 10,000 Direct Charge Fee Free ATMs Australia wide)
• Access at millions of EFTPOS merchants worldwide
• VISA brand accepted worldwide
• 24/7  access to your funds
• tap ‘n go with all cards having paywave facility enabled

Family First Credit Union cardholders are able to transact at over 10,000 Direct Charge Fee Free ATMs throughout Australia. This includes ATMs owned by the major 4 banks – CBA, Westpac, NAB and ANZ.

• Get out up to $1,200 daily limit from ATMs
• cards are able to be used in overseas ATM’s
• your PIN can be changed at any branch at a PIN Change Terminal

The most convenient and easy way to pay your bills to over 50,000 different billers. You can BPAY via

• BPAY via Internet & Mobile banking
• BPAY via Phone banking
• take your bill to your local branch to get a friendly Member Service Officer to pay your bill via BPAY over the counter

Make payments in real-time using just a mobile phone number, an email address or an Australian Business Number (ABN)

• It’s fast – payments are made in real-time
• It’s convenient – no wait or delays, available 24/7, 365 days a year
• It’s simple – for those who participate when the services become available, you’ll be able to register a PayID to send and receive payments using a mobile number, an email address or an ABN instead of a BSB and account number do not need to use a BSB and account number
• It’s secure – each payment needs to be approved before it can go through, giving you more security and control over the payment just as secure as a standard transfer 

Bank@Post allows you to access your personal accounts from over 3,300 Australia Post outlets around Australia.

• Deposit cash¹ or cheques²
• Withdraw cash¹
• Obtain a balance, post a transaction

Transact on your account using the range of access services available through Family First Credit Union.

• In-branch personal service
• Personal cheque facility
• Direct debit and credit services